You can get in touch with our customer service team by visiting our Contact page or emailing us directly at support@vogueira.com. We aim to respond to all enquiries within 24 hours during business days.

We currently ship exclusively within the United Kingdom. International delivery is not available at this time.

Shipping is completely free on all orders within the United Kingdom—no minimum spend required.

Here are our estimated delivery timelines:

• Order cutoff time: 5:00 PM (GMT). Orders placed after this time will be processed the next business day.
• Order handling time: 1 to 4 business days (Monday to Friday).
• Transit time: 6 to 12 business days (Monday to Friday).
• Estimated total delivery time: 7 to 16 business days.

For further details, please visit our Shipping Policy page.

Yes. Your privacy and payment security are extremely important to us. All transactions made throughwww.vogueira.com are encrypted using SSL technology. We continuously monitor and update our systems to meet the latest security and compliance standards.

At Vogueira, we provide several secure payment options to make your shopping experience easy and reliable. We currently accept the following payment methods:

• Credit & Debit Cards: American Express, MasterCard, Visa
• Apple Pay & Google Pay
• PayPal
• Shop Pay
• Union Pay

All payments are processed in Great British Pounds (GBP).

For additional details about how payments are processed and managed, please review our Terms of Service, Privacy Policy, or Payment Policy.

In most cases, orders arrive within the expected timeframe. However, on rare occasions, a delay may occur during transit. You can check your order’s current status on our Track My Order page.

If your order has not arrived within 3 days after the expected delivery date, please contact our support team through the Contact Us page for assistance.

Refund requests can be made within 30 days of receiving your order. For complete details, please visit our Return & Refund Policy.